30-Day Returns Policy
We want you to feel confident with your purchase. That’s why we offer a 30-day return policy on all physical products purchased directly from us.
Demoing At Home
If you’d like to demo a product at home, simply purchase a pair and take advantage of this same 30-day return policy.
Bought From A Dealer
Most of our authorized dealers offer a 30-day return window, but return terms may vary. Please check the return policy of the specific dealer you purchased from.
Condition
Products must be returned in good condition with all original packaging and accessories. Please note that shipping charges are non-refundable.
How To Return
Please email us at returns@tantrumaudio.co.uk to initiate the return. Once we receive and inspect the returned item, we will process your refund to the original payment method within 7-10 business days.
Return Address
Digital Products
This section covers plugins and other software bought directly from us. It’s in addition to the physical products policy above, not a replacement for it.
Not for you? Email us within 30 days and we'll refund it. No questions. The 30 days run from the date of purchase.
There’s no return shipping and no packaging to send back, it’s software. Just email us at returns@tantrumaudio.co.uk and we’ll process it.
Refunds go to the original payment method within 7-10 business days.
