Support

Email tom@tantrumaudio.co.uk. GROT is a young plug-in and real-world reports genuinely change what gets fixed next, so please do write in, particularly if something sounds wrong rather than merely unexpected.

Chapter 12 — Troubleshooting covers the usual suspects: the plug-in not appearing after install, the immediate band-limiting on insert, the slap not firing below DAMAGE 40, noise in the gaps, and the sidechain moving on its own in Logic. Most reports turn out to be one of those.

• What happened, and what you expected instead.
• Your GROT version and macOS version.
• Your DAW and its version, and which format you're using (AU, VST3 or AAX).
• The settings: MODE, DAMAGE, GROT, FILTH, DRY, WET, and anything in the hidden panel. A screenshot of the panel is quicker than typing them out.
• Whether it happens on every source or one particular one, and at what sample rate and buffer size.
• For anything audible, a short audio example of the source going in. A few seconds is plenty.

Your download link at tantrumaudio.co.uk/downloads/grot serves the current version. If you've lost it, email the address above with the order details and it can be reissued.

Two things behave in ways that are worth knowing about before reporting them.

The level match can duck for about a second when a loud passage starts at high DAMAGE and GROT settings. Distortion adds energy, the wet path measures hotter than the dry, and the 250 ms trim corrects after the onset rather than at it. Lower the input GAIN and make it up afterwards if it gets in the way.

MODE and the sidechain switch click when changed during audio. They're discrete controls with no crossfade, by design. Automate them in a gap.

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